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It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Seems
Sale
Excuses
Invent
Excuse
Harder
Actually
More quotes by Jeffrey Gitomer
If you're not convinced, how can you convince others?
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Courage is a self-inflicted quality that gains momentum every time you try it.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Differentiate with value or die with price.
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Make everyday as productive as the day before you go on vacation.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Trust is not a request, Trust is earned.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
Jeffrey Gitomer
Before you can get what you want, you have to know what you want,and make a game plan to get it
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If you want to be the best salesperson, first you must be the best person.
Jeffrey Gitomer
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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Master the web and you will master your universe - and your (on-line) bank account.
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Sell yourself before you try to sell your company or your product.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
Jeffrey Gitomer
Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
Jeffrey Gitomer
