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Take more chances than you dare. You'll make more sales than you expect. That's the formula.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Chance
Take
Make
Sales
Formula
Formulas
Chances
Dare
Expect

More quotes by Jeffrey Gitomer

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Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
Jeffrey Gitomer
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Trust is not a request, Trust is earned.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Create a story of WOW that will be retold.
Jeffrey Gitomer
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Differentiate with value or die with price.
Jeffrey Gitomer
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
Jeffrey Gitomer
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
Jeffrey Gitomer
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
Jeffrey Gitomer
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The deeper your belief, the deeper your pockets.
Jeffrey Gitomer
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
Jeffrey Gitomer
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Value the relationship more than making your quota.
Jeffrey Gitomer
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
Jeffrey Gitomer
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
Jeffrey Gitomer
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
Jeffrey Gitomer
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Failure is not about insecurity. It's about lack of execution.
Jeffrey Gitomer
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
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Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer