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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Chance
Take
Make
Sales
Formula
Formulas
Chances
Dare
Expect
More quotes by Jeffrey Gitomer
Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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If you want to be the best salesperson, first you must be the best person.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Value the relationship more than making your quota.
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People will try to rain on your parade because they have no parade of their own.
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Memorable customer service can only take place in a human-to-human situation.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Don't dwell on the problem concentrate on the solution.
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Go to humorous events at comedy clubs and watch laughable movies.
Jeffrey Gitomer
Differentiate with value or die with price.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
Jeffrey Gitomer
