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The key is not to call the decision maker. The key is to have the decision maker call you.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Maker
Makers
Keys
Decision
Call
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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If you're not convinced, how can you convince others?
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Trust is not a request, Trust is earned.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Your character holds the key to your trustworthiness.
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Differentiate with value or die with price.
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Trust is not spoken, Trust is a feeling.
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Use your CRM to retain customers.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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Go to humorous events at comedy clubs and watch laughable movies.
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Memorable customer service can only take place in a human-to-human situation.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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