Quote

The key is not to call the decision maker. The key is to have the decision maker call you.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Maker
Makers
Keys
Decision
Call

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Master the web and you will master your universe - and your (on-line) bank account.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Trust is not spoken, Trust is a feeling.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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Use your CRM to retain customers.
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Make everyday as productive as the day before you go on vacation.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Positive mental attitude is determined by you. Not others.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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I put myself in front of people who can say yes to me, and I deliver value first.
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Quality performance starts with a positive attitude.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Sell yourself before you try to sell your company or your product.
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