Quote

The key is not to call the decision maker. The key is to have the decision maker call you.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Keys
Decision
Call
Maker
Makers

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Create a story of WOW that will be retold.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Quality performance starts with a positive attitude.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Trust is even more important than love.
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If you want to be the best salesperson, first you must be the best person.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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Take action every day - some small dose at a time.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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The biggest mistake businesses make is advertising before they have become well known.
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Go to humorous events at comedy clubs and watch laughable movies.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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