Quote

The key is not to call the decision maker. The key is to have the decision maker call you.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Keys
Decision
Call
Maker
Makers

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Differentiate with value or die with price.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Master the web and you will master your universe - and your (on-line) bank account.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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I put myself in front of people who can say yes to me, and I deliver value first.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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If you're not convinced, how can you convince others?
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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Your character holds the key to your trustworthiness.
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Failure is not about insecurity. It's about lack of execution.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Great people have great values and great ethics.
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