Quote

Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Words
Persons
Person
Firsts
Friendly
First
Starts
Service
Smile
Offers

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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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The deeper your belief, the deeper your pockets.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Your character holds the key to your trustworthiness.
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Great people have great values and great ethics.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Create a story of WOW that will be retold.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Don't dwell on the problem concentrate on the solution.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Use your CRM to retain customers.
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Differentiate with value or die with price.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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