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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Words
Persons
Person
Firsts
Friendly
First
Starts
Service
Smile
Offers
More quotes by Jeffrey Gitomer
Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Trust is not spoken, Trust is a feeling.
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Sell yourself before you try to sell your company or your product.
Jeffrey Gitomer
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Quality performance starts with a positive attitude.
Jeffrey Gitomer
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Create a story of WOW that will be retold.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
Jeffrey Gitomer
Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Jeffrey Gitomer
Trust is not a request, Trust is earned.
Jeffrey Gitomer
People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
Jeffrey Gitomer
