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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Persons
Person
Firsts
Friendly
First
Starts
Service
Smile
Offers
Words
More quotes by Jeffrey Gitomer
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Your character holds the key to your trustworthiness.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
Jeffrey Gitomer
The deeper your belief, the deeper your pockets.
Jeffrey Gitomer
The key is not to call the decision maker. The key is to have the decision maker call you.
Jeffrey Gitomer
The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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I put myself in front of people who can say yes to me, and I deliver value first.
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Don't dwell on the problem concentrate on the solution.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
Jeffrey Gitomer
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
Jeffrey Gitomer
Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
Jeffrey Gitomer