Quote

Courage is a self-inflicted quality that gains momentum every time you try it.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Momentum
Gains
Courage
Quality
Self
Trying
Every
Time
Inflicted

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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Trust is not spoken, Trust is a feeling.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Value the relationship more than making your quota.
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Make everyday as productive as the day before you go on vacation.
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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If you want to be the best salesperson, first you must be the best person.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Memorable customer service can only take place in a human-to-human situation.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Create a story of WOW that will be retold.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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People will try to rain on your parade because they have no parade of their own.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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