Quote

Courage is a self-inflicted quality that gains momentum every time you try it.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Courage
Quality
Self
Trying
Every
Time
Inflicted
Momentum
Gains

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Failure is not about insecurity. It's about lack of execution.
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Trust is not a request, Trust is earned.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Positive mental attitude is determined by you. Not others.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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If you're not convinced, how can you convince others?
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Create a story of WOW that will be retold.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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