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Courage is a self-inflicted quality that gains momentum every time you try it.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Every
Time
Inflicted
Momentum
Gains
Courage
Quality
Self
Trying
More quotes by Jeffrey Gitomer
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Trust is not spoken, Trust is a feeling.
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The biggest mistake businesses make is advertising before they have become well known.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Go to humorous events at comedy clubs and watch laughable movies.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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If you're not convinced, how can you convince others?
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Your character holds the key to your trustworthiness.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Use your CRM to retain customers.
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Positive mental attitude is determined by you. Not others.
Jeffrey Gitomer