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People will try to rain on your parade because they have no parade of their own.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Parades
Rain
Trying
People
Parade
More quotes by Jeffrey Gitomer
It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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If you want to be the best salesperson, first you must be the best person.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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The biggest mistake businesses make is advertising before they have become well known.
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Memorable customer service can only take place in a human-to-human situation.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Use your CRM to retain customers.
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Trust is not spoken, Trust is a feeling.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Take action every day - some small dose at a time.
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I put myself in front of people who can say yes to me, and I deliver value first.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Great people have great values and great ethics.
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Value the relationship more than making your quota.
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