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Positive mental attitude is determined by you. Not others.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Positive
Attitude
Others
Mental
Determined

More quotes by Jeffrey Gitomer

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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Failure is not about insecurity. It's about lack of execution.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Go to humorous events at comedy clubs and watch laughable movies.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Make everyday as productive as the day before you go on vacation.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Value the relationship more than making your quota.
Jeffrey Gitomer
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
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I put myself in front of people who can say yes to me, and I deliver value first.
Jeffrey Gitomer
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Sell yourself before you try to sell your company or your product.
Jeffrey Gitomer
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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