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Use your CRM to retain customers.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Retain
Customers
Use
More quotes by Jeffrey Gitomer
Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
Jeffrey Gitomer
Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer
If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
Jeffrey Gitomer
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
Jeffrey Gitomer
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey Gitomer
Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer
Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
Jeffrey Gitomer
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Jeffrey Gitomer
I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
Jeffrey Gitomer
The deeper your belief, the deeper your pockets.
Jeffrey Gitomer
Take more chances than you dare. You'll make more sales than you expect. That's the formula.
Jeffrey Gitomer
You can't be a winner if you're a whiner...wiener.
Jeffrey Gitomer
If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
Jeffrey Gitomer
Trust is not a request, Trust is earned.
Jeffrey Gitomer
Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
Jeffrey Gitomer
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
Jeffrey Gitomer