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Failure is not about insecurity. It's about lack of execution.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Inspirational
Entrepreneurship
Execution
Insecurity
Entrepreneur
Lack
Inspiring
Failure
More quotes by Jeffrey Gitomer
Trust is not a request, Trust is earned.
Jeffrey Gitomer
Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
Jeffrey Gitomer
Value the relationship more than making your quota.
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Take action every day - some small dose at a time.
Jeffrey Gitomer
Trust is not spoken, Trust is a feeling.
Jeffrey Gitomer
Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
Jeffrey Gitomer
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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The biggest mistake businesses make is advertising before they have become well known.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Master the web and you will master your universe - and your (on-line) bank account.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
Jeffrey Gitomer
If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
Jeffrey Gitomer