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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Policy
Employees
Principles
Trained
Happen
Employee
Rather
Policies
Happens
Educational
Reason
Biggest
Rules
Positive
Endings

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Positive mental attitude is determined by you. Not others.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Use your CRM to retain customers.
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Great people have great values and great ethics.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Take action every day - some small dose at a time.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Go to humorous events at comedy clubs and watch laughable movies.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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