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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Rules
Positive
Endings
Policy
Employees
Principles
Trained
Happen
Employee
Rather
Policies
Happens
Educational
Reason
Biggest
More quotes by Jeffrey Gitomer
It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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You can't be a winner if you're a whiner...wiener.
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Your character holds the key to your trustworthiness.
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Trust is even more important than love.
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Failure is not about insecurity. It's about lack of execution.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Go to humorous events at comedy clubs and watch laughable movies.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Take action every day - some small dose at a time.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
Jeffrey Gitomer
Trust is not a request, Trust is earned.
Jeffrey Gitomer
When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
Jeffrey Gitomer
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
