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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Better
Biggest
Really
Service
Way
Wouldn
Question
Rather
Customer
Inspirational
Deliver
Helping
Educational
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Customers
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Take action every day - some small dose at a time.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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Go to humorous events at comedy clubs and watch laughable movies.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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If you're not convinced, how can you convince others?
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Great people have great values and great ethics.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Failure is not about insecurity. It's about lack of execution.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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If you want to be the best salesperson, first you must be the best person.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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