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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Rather
Customer
Inspirational
Deliver
Helping
Educational
Thought
Customers
Better
Biggest
Really
Service
Way
Wouldn
Question
More quotes by Jeffrey Gitomer
Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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Trust is not spoken, Trust is a feeling.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Trust is not a request, Trust is earned.
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Failure is not about insecurity. It's about lack of execution.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Your character holds the key to your trustworthiness.
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Don't dwell on the problem concentrate on the solution.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Master the web and you will master your universe - and your (on-line) bank account.
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Use your CRM to retain customers.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Make everyday as productive as the day before you go on vacation.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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