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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Way
Wouldn
Question
Rather
Customer
Inspirational
Deliver
Helping
Educational
Thought
Customers
Better
Biggest
Really
Service
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Don't dwell on the problem concentrate on the solution.
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People will try to rain on your parade because they have no parade of their own.
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If you want to be the best salesperson, first you must be the best person.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Positive mental attitude is determined by you. Not others.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Use your CRM to retain customers.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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