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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
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West Palm Beach
Florida
People
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More quotes by Jeffrey Gitomer
If you want to be the best salesperson, first you must be the best person.
Jeffrey Gitomer
People will try to rain on your parade because they have no parade of their own.
Jeffrey Gitomer
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
Jeffrey Gitomer
Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
Jeffrey Gitomer
It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
Master the web and you will master your universe - and your (on-line) bank account.
Jeffrey Gitomer
The deeper your belief, the deeper your pockets.
Jeffrey Gitomer
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
Jeffrey Gitomer
Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
Jeffrey Gitomer
Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
Jeffrey Gitomer
Trust is not a request, Trust is earned.
Jeffrey Gitomer
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
Jeffrey Gitomer
Take more chances than you dare. You'll make more sales than you expect. That's the formula.
Jeffrey Gitomer
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Jeffrey Gitomer
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
Jeffrey Gitomer
Use your CRM to retain customers.
Jeffrey Gitomer
The biggest mistake businesses make is advertising before they have become well known.
Jeffrey Gitomer
You don't earn loyalty in a day. You earn loyalty day-by-day.
Jeffrey Gitomer
