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If you don't think you can do it, who will? You control the most important tool in success, your mind.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Believe
Tool
Think
Tools
Thinking
Motivational
Control
Success
Inspirational
Important
Mind

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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Positive mental attitude is determined by you. Not others.
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If you want to be the best salesperson, first you must be the best person.
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Differentiate with value or die with price.
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Make everyday as productive as the day before you go on vacation.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Value the relationship more than making your quota.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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Go to humorous events at comedy clubs and watch laughable movies.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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