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You don't earn loyalty in a day. You earn loyalty day-by-day.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Loyalty
Educational
Customers
Inspirational
Retention
Earn
Loyal
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The deeper your belief, the deeper your pockets.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Value the relationship more than making your quota.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Trust is even more important than love.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Great people have great values and great ethics.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Don't dwell on the problem concentrate on the solution.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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I put myself in front of people who can say yes to me, and I deliver value first.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Trust is not spoken, Trust is a feeling.
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People will try to rain on your parade because they have no parade of their own.
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