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You don't earn loyalty in a day. You earn loyalty day-by-day.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Inspirational
Retention
Earn
Loyal
Loyalty
Educational
Customers

More quotes by Jeffrey Gitomer

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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Use your CRM to retain customers.
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Quality performance starts with a positive attitude.
Jeffrey Gitomer
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Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer
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I put myself in front of people who can say yes to me, and I deliver value first.
Jeffrey Gitomer
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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You can't be a winner if you're a whiner...wiener.
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Failure is not about insecurity. It's about lack of execution.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Great people have great values and great ethics.
Jeffrey Gitomer
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
Jeffrey Gitomer
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Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Trust is not a request, Trust is earned.
Jeffrey Gitomer
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Jeffrey Gitomer