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You don't earn loyalty in a day. You earn loyalty day-by-day.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Retention
Earn
Loyal
Loyalty
Educational
Customers
Inspirational
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Trust is even more important than love.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Failure is not about insecurity. It's about lack of execution.
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Memorable customer service can only take place in a human-to-human situation.
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I put myself in front of people who can say yes to me, and I deliver value first.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Make everyday as productive as the day before you go on vacation.
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If you want to be the best salesperson, first you must be the best person.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Don't dwell on the problem concentrate on the solution.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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