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You don't earn loyalty in a day. You earn loyalty day-by-day.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Inspirational
Retention
Earn
Loyal
Loyalty
Educational
Customers
More quotes by Jeffrey Gitomer
If you want to be the best salesperson, first you must be the best person.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Quality performance starts with a positive attitude.
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Create a story of WOW that will be retold.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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If you're not convinced, how can you convince others?
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Memorable customer service can only take place in a human-to-human situation.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Master the web and you will master your universe - and your (on-line) bank account.
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Take action every day - some small dose at a time.
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Sell yourself before you try to sell your company or your product.
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