Quote

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Recover
React
Respond
Attitude
Happens
Life
Resilience

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Quality performance starts with a positive attitude.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Failure is not about insecurity. It's about lack of execution.
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Sell yourself before you try to sell your company or your product.
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Your character holds the key to your trustworthiness.
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Memorable customer service can only take place in a human-to-human situation.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Go to humorous events at comedy clubs and watch laughable movies.
Jeffrey Gitomer