Quote

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
React
Respond
Attitude
Happens
Life
Resilience
Recover

More quotes by Jeffrey Gitomer

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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Master the web and you will master your universe - and your (on-line) bank account.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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If you're not convinced, how can you convince others?
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
Jeffrey Gitomer
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The deeper your belief, the deeper your pockets.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Jeffrey Gitomer
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
Jeffrey Gitomer
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Value the relationship more than making your quota.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Jeffrey Gitomer
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Differentiate with value or die with price.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
Jeffrey Gitomer
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Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
Jeffrey Gitomer