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If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Something
Product
People
Service
Build
Products
Worth
Talk
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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Your brand is what people say about you when you're not in the room
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Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy and read books, .. In collaboration with our publishing partners, we're working hard to make the world's books instantly accessible anytime and anywhere.
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When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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Are you lazy or just incompetent?
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We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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My own view is that every company requires a long-term view.
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The people who are right a lot often change their minds.
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Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration.
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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
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If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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The death knell for any enterprise is to glorify the past -- no matter how good it was.
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