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And I still buy books at B&N, Borders and Elliot Bay ... I probably shouldn't admit this. But I don't care. I love great bookstores.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Love
Shouldn
Probably
Books
Stills
Care
Elliot
Still
Bookstores
Book
Borders
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Admit

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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.
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Effective process is not bureaucracy. Bureaucracy is senseless process.
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I wouldn't be surprised if history records Tim Berners-Lee as the second Gutenberg.
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It is very difficult to get people to focus on the most important things when you're in boom times.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.
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If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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Our alliance with Toysrus.com has proven to be a great win for customers, and we've looked forward to taking the next step by introducing the new Babiesrus.com teamed with Amazon.com store since we forged the alliance last August.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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I think there are going to be a bunch of tablet-like devices. It's really a different product category.
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Your brand is what people say about you when you're not in the room
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
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