Quote

Effective process is not bureaucracy. Bureaucracy is senseless process.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Senseless
Bureaucracy
Effective
Process

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Focusing on the customer makes a company more resilient.
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I think that, ah, I'm a very goofy sort of person in many ways.
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If we think long term, we can accomplish things that we couldn't otherwise accomplish.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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Work hard, have fun and make history.
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We are at the 1908 Hurley washing machine stage with the Internet.
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I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.
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If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
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We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.
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Everything you are comes from your choices.
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There'll always be serendipity involved in discovery.
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What characteristics do I look for when hiring somebody? That's one of the questions I ask when interviewing. I want to know what kind of people they would hire.
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For people who are readers, reading is important to them.
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Our point of view is we will sell more if we help people make purchasing decisions.
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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People loved their horses, too. But you don't keep riding your horse to work just because you love it.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
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The death knell for any enterprise is to glorify the past -- no matter how good it was.
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