Quote

Effective process is not bureaucracy. Bureaucracy is senseless process.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Process
Senseless
Bureaucracy
Effective

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I think that, ah, I'm a very goofy sort of person in many ways.
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There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.
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If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.
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Our vision is every book ever printed in any language [fetched and viewable on our eBook Kindle device] in under 60 seconds.
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I don't buy stocks, I make stocks.
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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
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I love my life. I love being an inventor.
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right, if you really have conviction that they’re not right, you need to have that long-term willingness to be misunderstood. It’s a key part of invention.
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I wouldn't be surprised if history records Tim Berners-Lee as the second Gutenberg.
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We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
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You cannot make a business case that you should be who you are not
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
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I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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We are pioneers and the history of pioneers is not that good.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
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I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.
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