Quote

Effective process is not bureaucracy. Bureaucracy is senseless process.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Senseless
Bureaucracy
Effective
Process

More quotes by Jeff Bezos

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You don't want to negotiate the price of simple things you buy every day.
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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
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Our vision is every book ever printed in any language [fetched and viewable on our eBook Kindle device] in under 60 seconds.
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If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.
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I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.
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When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will be the series of choices you have made. In the end, we are our choices.
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I'm skeptical that the novel will be 're-invented.'
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You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
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Failure comes part and parcel with invention. It’s not optional.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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I wouldn't be surprised if history records Tim Berners-Lee as the second Gutenberg.
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You cannot make a business case that you should be who you are not
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For many people, extended reading sessions on an LCD display cause eyestrain.
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... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
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It is very difficult to get people to focus on the most important things when you're in boom times.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
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