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Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Malls
Strip
Shopping
History
More quotes by Jeff Bezos
All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
Jeff Bezos
I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.
Jeff Bezos
If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about.
Jeff Bezos
The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”
Jeff Bezos
I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
Jeff Bezos
My own view is that every company requires a long-term view.
Jeff Bezos
It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today
Jeff Bezos
We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.
Jeff Bezos
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
Jeff Bezos
People don't want gadgets, they want services.
Jeff Bezos
... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
Jeff Bezos
Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
Jeff Bezos
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos
I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
Jeff Bezos
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
Jeff Bezos
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
Jeff Bezos
Part of company culture is path-dependent. It’s the lessons you learn along the way.
Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos
I definitely believe people should pay for copyrighted works. And the laws are sufficient: They already require you to pay for copyright work. There's no confusion. The problem is...it's a heck of a lot easier to steal MP3s than to buy them.
Jeff Bezos
People who are right most of the time are people who change their minds often
Jeff Bezos