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Part of company culture is path-dependent. It’s the lessons you learn along the way.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
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Lessons
More quotes by Jeff Bezos
We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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We are stubborn on vision. We are flexible on details.
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We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform
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If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.
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Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.
Jeff Bezos
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
Jeff Bezos
You don't chose your passion, your passion choses you
Jeff Bezos
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
Jeff Bezos
I'm going to go do this crazy thing. I'm going to start this company selling books online.
Jeff Bezos
Every new thing creates two new questions and two new opportunities.
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It's hard to find things that won't sell online.
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We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”
Jeff Bezos
Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
Jeff Bezos
Strip malls are history.
Jeff Bezos
There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
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