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The people who are right a lot often change their minds.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Minds
Often
Change
Right
Mind
People
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Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
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We are stubborn on vision. We are flexible on details.
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You don't want to negotiate the price of simple things you buy every day.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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Focusing on the customer makes a company more resilient.
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When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.
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Ebooks had to happen.
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If you want to be inventive, you have to be willing to fail.
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I think there are going to be a bunch of tablet-like devices. It's really a different product category.
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My own view is that every company requires a long-term view.
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If you can't feed a team with two pizzas, it's too large.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
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If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
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It's hard to find things that won't sell online.
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There'll always be serendipity involved in discovery.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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