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I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Boys
Year
Easy
Feel
Feels
Years
Poster
Like
Posters
Internet

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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
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It is very difficult to get people to focus on the most important things when you're in boom times.
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When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right, if you really have conviction that they’re not right, you need to have that long-term willingness to be misunderstood. It’s a key part of invention.
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I think that, ah, I'm a very goofy sort of person in many ways.
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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
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Obsess about customers, not competitors.
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The Net is pretty cool, but the physical world is the best medium ever.
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People who are right most of the time are people who change their minds often
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I think there are going to be a bunch of tablet-like devices. It's really a different product category.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
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You cannot make a business case that you should be who you are not
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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