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If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Point
Need
Invent
Whole
Frequently
Needs
Innovation
Really
Fail
Never
Failing
Willing
Company
More quotes by Jeff Bezos
If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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Failure comes part and parcel with invention. It’s not optional.
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If you don't understand the details of your business you are going to fail.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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You cannot make a business case that you should be who you are not
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We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.
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Are you lazy or just incompetent?
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... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”
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Good ideas will always get funded, so that's not going to be a problem. But you will see that it will be harder and harder for bad ideas to get funded.
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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We are at the 1908 Hurley washing machine stage with the Internet.
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It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today
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Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.
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There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
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