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We are at the 1908 Hurley washing machine stage with the Internet.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Machines
Internet
Stage
Washing
Machine
More quotes by Jeff Bezos
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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
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If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.
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You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”
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I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
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When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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It is very difficult to get people to focus on the most important things when you're in boom times.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.
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Your brand is what people say about you when you're not in the room
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Are you lazy or just incompetent?
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I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.
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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
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When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right, if you really have conviction that they’re not right, you need to have that long-term willingness to be misunderstood. It’s a key part of invention.
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I'm going to go do this crazy thing. I'm going to start this company selling books online.
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The death knell for any enterprise is to glorify the past -- no matter how good it was.
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