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We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Much
Competitors
Things
Copy
Copies
Customers
Watches
Watch
Learn
Business

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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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You don't chose your passion, your passion choses you
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Not the outcome any of us wanted.
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If we think long term, we can accomplish things that we couldn't otherwise accomplish.
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It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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I'm skeptical of any mission that has advertisers at its centerpiece.
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Part of company culture is path-dependent. It’s the lessons you learn along the way.
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Advertising is the price you pay for unremakable thinking.
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I've not seen an effective manager or leader who can't spend some fraction of time down in the trenches... If they don't do that they get out of touch with reality, and their whole thought and management process becomes abstract and disconnected.
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If you never want to be criticized, for goodness sake don't do anything new.
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Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
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Cultures, for better or worse, are very stable.
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Strip malls are history.
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
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There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.
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I think there are going to be a bunch of tablet-like devices. It's really a different product category.
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Focusing on the customer makes a company more resilient.
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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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