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When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right, if you really have conviction that they’re not right, you need to have that long-term willingness to be misunderstood. It’s a key part of invention.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
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The Net is pretty cool, but the physical world is the best medium ever.
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Are you lazy or just incompetent?
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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
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Cleverness is a gift, kindness is a choice. Gifts are easy-they're given after all. Choices can be hard.
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I definitely believe people should pay for copyrighted works. And the laws are sufficient: They already require you to pay for copyright work. There's no confusion. The problem is...it's a heck of a lot easier to steal MP3s than to buy them.
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
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I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.
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Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.
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I love my life. I love being an inventor.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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You don't chose your passion, your passion choses you
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