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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Customers
Single
Focus
Company
Goal
Earth
Centric
Important
Obsessively
Thing
Customer

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Our alliance with Toysrus.com has proven to be a great win for customers, and we've looked forward to taking the next step by introducing the new Babiesrus.com teamed with Amazon.com store since we forged the alliance last August.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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You cannot make a business case that you should be who you are not
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Not the outcome any of us wanted.
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We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right, if you really have conviction that they’re not right, you need to have that long-term willingness to be misunderstood. It’s a key part of invention.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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In Seattle you haven't had enough coffee until you can thread a sewing machine while it's running.
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I think that, ah, I'm a very goofy sort of person in many ways.
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If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
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Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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I'm skeptical of any mission that has advertisers at its centerpiece.
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The death knell for any enterprise is to glorify the past -- no matter how good it was.
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