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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Customers
Single
Focus
Company
Goal
Earth
Centric
Important
Obsessively
Thing
Customer

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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.
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Strip malls are history.
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Obsess about customers, not competitors.
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On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.
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Our alliance with Toysrus.com has proven to be a great win for customers, and we've looked forward to taking the next step by introducing the new Babiesrus.com teamed with Amazon.com store since we forged the alliance last August.
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If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
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Entrepreneurs must be willing to be misunderstood for long periods of time.
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Your margin is my opportunity.
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When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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If we think long term, we can accomplish things that we couldn't otherwise accomplish.
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Our vision is every book ever printed in any language [fetched and viewable on our eBook Kindle device] in under 60 seconds.
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I don't buy stocks, I make stocks.
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Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.
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I'm going to go do this crazy thing. I'm going to start this company selling books online.
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The Net is pretty cool, but the physical world is the best medium ever.
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