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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Earth
Centric
Important
Obsessively
Thing
Customer
Customers
Single
Focus
Company
Goal

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People who are right most of the time are people who change their minds often
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The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.
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Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.
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I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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You cannot make a business case that you should be who you are not
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Strip malls are history.
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We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.
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I think that, ah, I'm a very goofy sort of person in many ways.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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Cultures aren’t so much planned as they evolve from that early set of people.
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If you can't feed a team with two pizzas, it's too large.
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People don't want gadgets, they want services.
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Every new thing creates two new questions and two new opportunities.
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Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy and read books, .. In collaboration with our publishing partners, we're working hard to make the world's books instantly accessible anytime and anywhere.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
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Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.
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You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.
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If you never want to be criticized, for goodness sake don't do anything new.
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
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The Net is pretty cool, but the physical world is the best medium ever.
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