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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Forever
Age
Customer
Young
Businesses
Need
Ages
Needs
Base
Customers
Motivation
Growth
More quotes by Jeff Bezos
There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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I think that, ah, I'm a very goofy sort of person in many ways.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
Jeff Bezos
I think there are going to be a bunch of tablet-like devices. It's really a different product category.
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Ebooks had to happen.
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I'm skeptical that the novel will be 're-invented.'
Jeff Bezos
Cleverness is a gift, kindness is a choice. Gifts are easy-they're given after all. Choices can be hard.
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It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today
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I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
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I went to Princeton specifically to study physics.
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Your brand is what people say about you when you're not in the room
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We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.
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Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.
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The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.
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It’s very important for entrepreneurs to be realistic. So if you believe on that first day while you’re writing the business plan that there’s a 70 percent chance that the whole thing will fail, then that kind of relieves the pressure of self-doubt.
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There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
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Our point of view is we will sell more if we help people make purchasing decisions.
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You don't want to negotiate the price of simple things you buy every day.
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If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
Jeff Bezos
