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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Need
Ages
Needs
Base
Customers
Motivation
Growth
Forever
Age
Customer
Young
Businesses

More quotes by Jeff Bezos

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Word of mouth is very powerful.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
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I think that, ah, I'm a very goofy sort of person in many ways.
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There's so much stuff that has yet to be invented. There's so much new that's going to happen. People don't have any idea yet how impactful the internet is going to be and that this is still Day 1 in such a big way.
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Cleverness is a gift, kindness is a choice. Gifts are easy-they're given after all. Choices can be hard.
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.
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Cultures, for better or worse, are very stable.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right, if you really have conviction that they’re not right, you need to have that long-term willingness to be misunderstood. It’s a key part of invention.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
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Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.
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If you can't feed a team with two pizzas, it's too large.
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One of the things that I hope will distinguish Amazon.com is that we continue to be a company that defies easy analogy. This requires a lot of innovation, and innovation requires a lot of random walk.
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Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.
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We were hoping to build a small profitable company and of course, what we've done is build a large, unprofitable company.
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