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Are you lazy or just incompetent?

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Lazy
Technology
Incompetent

More quotes by Jeff Bezos

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I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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Part of company culture is path-dependent. It’s the lessons you learn along the way.
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Everything you are comes from your choices.
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You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.
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I'm skeptical that the novel will be 're-invented.'
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.
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There'll always be serendipity involved in discovery.
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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
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I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.
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Failure comes part and parcel with invention. It’s not optional.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
Jeff Bezos
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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There's so much stuff that has yet to be invented. There's so much new that's going to happen. People don't have any idea yet how impactful the internet is going to be and that this is still Day 1 in such a big way.
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Our point of view is we will sell more if we help people make purchasing decisions.
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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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Entrepreneurs must be willing to be misunderstood for long periods of time.
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