Quote

I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.

Jeff Bezos

Change background

T
T
T

Change font

TAGS & TOPICS

Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Well
Focused
Improved
Done
Track
Advanced
Even
Technology
Heads
Every
Company
Survive
Years
Year
Companies
Think
Didn
Customers
Metrics
Thinking
Reason
Faster
Anticipated
Wells
Kept
Whirlwind

More quotes by Jeff Bezos

Image
Focusing on the customer makes a company more resilient.
Jeff Bezos
Image
Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
Jeff Bezos
Image
... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
Jeff Bezos
Image
I went to Princeton specifically to study physics.
Jeff Bezos
Image
If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
Jeff Bezos
Image
It's hard to find things that won't sell online.
Jeff Bezos
Image
If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.
Jeff Bezos
Image
Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.
Jeff Bezos
Image
Not the outcome any of us wanted.
Jeff Bezos
Image
We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.
Jeff Bezos
Image
Effective process is not bureaucracy. Bureaucracy is senseless process.
Jeff Bezos
Image
On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.
Jeff Bezos
Image
All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
Jeff Bezos
Image
You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
Jeff Bezos
Image
For many people, extended reading sessions on an LCD display cause eyestrain.
Jeff Bezos
Image
I think that, ah, I'm a very goofy sort of person in many ways.
Jeff Bezos
Image
Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.
Jeff Bezos
Image
There's so much stuff that has yet to be invented. There's so much new that's going to happen. People don't have any idea yet how impactful the internet is going to be and that this is still Day 1 in such a big way.
Jeff Bezos
Image
I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.
Jeff Bezos
Image
I don't buy stocks, I make stocks.
Jeff Bezos