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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Stay
Turn
Turns
Competitors
Keep
Customer
Right
Educational
Ultimately
Customers
Focused

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Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.
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Effective process is not bureaucracy. Bureaucracy is senseless process.
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And I still buy books at B&N, Borders and Elliot Bay ... I probably shouldn't admit this. But I don't care. I love great bookstores.
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If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
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I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.
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Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
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People who are right most of the time are people who change their minds often
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The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”
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For people who are readers, reading is important to them.
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When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will be the series of choices you have made. In the end, we are our choices.
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Your brand is what people say about you when you're not in the room
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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Word of mouth is very powerful.
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Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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If you don't understand the details of your business you are going to fail.
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I wouldn't be surprised if history records Tim Berners-Lee as the second Gutenberg.
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