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It is very difficult to get people to focus on the most important things when you're in boom times.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Times
Difficult
Important
Things
People
Boom
Focus
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Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities.
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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If we think long term, we can accomplish things that we couldn't otherwise accomplish.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
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Not the outcome any of us wanted.
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We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
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It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today
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