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I'm skeptical that the novel will be 're-invented.'

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Skeptical
Invented
Novel

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Not the outcome any of us wanted.
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Word of mouth is very powerful.
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Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.
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Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.
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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
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Our point of view is we will sell more if we help people make purchasing decisions.
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We are pioneers and the history of pioneers is not that good.
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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What characteristics do I look for when hiring somebody? That's one of the questions I ask when interviewing. I want to know what kind of people they would hire.
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If you never want to be criticized, for goodness sake don't do anything new.
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We were hoping to build a small profitable company and of course, what we've done is build a large, unprofitable company.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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If you don't understand the details of your business you are going to fail.
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Ebooks had to happen.
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