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I'm skeptical of any mission that has advertisers at its centerpiece.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Centerpiece
Advertisers
Skeptical
Mission
Missions

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Strip malls are history.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about.
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There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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If you never want to be criticized, for goodness sake don't do anything new.
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People who are right most of the time are people who change their minds often
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Cultures, for better or worse, are very stable.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
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Your brand is what people say about you when you're not in the room
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Focusing on the customer makes a company more resilient.
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What characteristics do I look for when hiring somebody? That's one of the questions I ask when interviewing. I want to know what kind of people they would hire.
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Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
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I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
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Our vision is every book ever printed in any language [fetched and viewable on our eBook Kindle device] in under 60 seconds.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”
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For people who are readers, reading is important to them.
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