Quote

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos

Change background

T
T
T

Change font

TAGS & TOPICS

Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Make
Jobs
Host
Business
Customers
Retention
Experience
Satisfaction
Hosts
Littles
Commitment
Retail
Better
Aspect
Amazon
Little
Bits
Customer
Important
Party
Guests
Every
Success
Invited

More quotes by Jeff Bezos

Image
We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
Jeff Bezos
Image
I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
Jeff Bezos
Image
We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
Jeff Bezos
Image
I definitely believe people should pay for copyrighted works. And the laws are sufficient: They already require you to pay for copyright work. There's no confusion. The problem is...it's a heck of a lot easier to steal MP3s than to buy them.
Jeff Bezos
Image
Our point of view is we will sell more if we help people make purchasing decisions.
Jeff Bezos
Image
Cultures, for better or worse, are very stable.
Jeff Bezos
Image
Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
Jeff Bezos
Image
The death knell for any enterprise is to glorify the past -- no matter how good it was.
Jeff Bezos
Image
There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.
Jeff Bezos
Image
The great thing about fact-based decisions is that they overrule the hierarchy.
Jeff Bezos
Image
Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.
Jeff Bezos
Image
There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
Jeff Bezos
Image
I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
Jeff Bezos
Image
Do something you're very passionate about, and don't try to chase what is kind of the hot passion of the day.
Jeff Bezos
Image
If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
Jeff Bezos
Image
I think that, ah, I'm a very goofy sort of person in many ways.
Jeff Bezos
Image
Part of company culture is path-dependent. It’s the lessons you learn along the way.
Jeff Bezos
Image
If you don't understand the details of your business you are going to fail.
Jeff Bezos
Image
One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
Jeff Bezos
Image
People who are right most of the time are people who change their minds often
Jeff Bezos