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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
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Invited
Make
Jobs
Host
Business
Customers
Retention
Experience
Satisfaction
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Commitment
Retail
Better
Aspect
Amazon
Little
Bits
Customer
Important
Party
Guests
More quotes by Jeff Bezos
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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.
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Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.
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I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.
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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
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If you don't understand the details of your business you are going to fail.
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Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.
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If you can't feed a team with two pizzas, it's too large.
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Focusing on the customer makes a company more resilient.
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Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities.
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The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it's so easy to be motivated.
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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Our alliance with Toysrus.com has proven to be a great win for customers, and we've looked forward to taking the next step by introducing the new Babiesrus.com teamed with Amazon.com store since we forged the alliance last August.
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I've not seen an effective manager or leader who can't spend some fraction of time down in the trenches... If they don't do that they get out of touch with reality, and their whole thought and management process becomes abstract and disconnected.
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People loved their horses, too. But you don't keep riding your horse to work just because you love it.
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Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.
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I went to Princeton specifically to study physics.
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Good ideas will always get funded, so that's not going to be a problem. But you will see that it will be harder and harder for bad ideas to get funded.
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