Quote

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Needs
Customers
Service
Works
Call
Talk
Doesn
Customer
Best
Persistence
Need
Educational

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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
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It is very difficult to get people to focus on the most important things when you're in boom times.
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The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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If we think long term, we can accomplish things that we couldn't otherwise accomplish.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
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Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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I don't buy stocks, I make stocks.
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I'm skeptical of any mission that has advertisers at its centerpiece.
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It's hard to find things that won't sell online.
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In Seattle you haven't had enough coffee until you can thread a sewing machine while it's running.
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When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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You don't choose your passions your passions choose you.
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People who are right most of the time are people who change their minds often
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For people who are readers, reading is important to them.
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Part of company culture is path-dependent. It’s the lessons you learn along the way.
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We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.
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Entrepreneurs must be willing to be misunderstood for long periods of time.
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Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.
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