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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

Jeff Bezos

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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Need
Educational
Needs
Customers
Service
Works
Call
Talk
Doesn
Customer
Best
Persistence

More quotes by Jeff Bezos

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I definitely believe people should pay for copyrighted works. And the laws are sufficient: They already require you to pay for copyright work. There's no confusion. The problem is...it's a heck of a lot easier to steal MP3s than to buy them.
Jeff Bezos
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
Jeff Bezos
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Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.
Jeff Bezos
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The great thing about fact-based decisions is that they overrule the hierarchy.
Jeff Bezos
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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
Jeff Bezos
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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
Jeff Bezos
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I think there are going to be a bunch of tablet-like devices. It's really a different product category.
Jeff Bezos
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
Jeff Bezos
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We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform
Jeff Bezos
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People loved their horses, too. But you don't keep riding your horse to work just because you love it.
Jeff Bezos
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Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.
Jeff Bezos
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The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.
Jeff Bezos
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If you can't feed a team with two pizzas, it's too large.
Jeff Bezos
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It’s very important for entrepreneurs to be realistic. So if you believe on that first day while you’re writing the business plan that there’s a 70 percent chance that the whole thing will fail, then that kind of relieves the pressure of self-doubt.
Jeff Bezos
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Effective process is not bureaucracy. Bureaucracy is senseless process.
Jeff Bezos
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We are at the 1908 Hurley washing machine stage with the Internet.
Jeff Bezos
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Cultures aren’t so much planned as they evolve from that early set of people.
Jeff Bezos
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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
Jeff Bezos
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Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration.
Jeff Bezos
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The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”
Jeff Bezos